Privacy Policy

This Privacy Notice for INVENSITY GmbH (“we,” “us,” or “our“), describes how and why we might access, collect, store, use, and/or share (“process“) your personal information when you use our services (“Services“), including when you:

• Visit our website at https://www.invensity.com/ or any website of ours that links to this Privacy Notice
• Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact our data protection officer, Matthias Welge, at datenschutz@invensity.com.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about .

Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share your personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have adequate organizational and technical processes in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Read the Privacy Notice in full.

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. We collect personal information that you voluntarily provide to us when you contact us, submit information through forms on our website, express an interest in obtaining information about us or our Services, participate in activities on the Services, or otherwise communicate with us. The personal information we collect may include the following:

• names
• phone numbers
• email addresses
• mailing addresses
• job titles

We process information submitted through our contact forms in order to respond to inquiries and provide requested information or services.

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

In Short: Some information – such as your Internet Protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we use cookies and similar technologies to operate our Services, improve website performance, analyze usage, and support our marketing activities. Some of these technologies are provided by trusted third-party service providers, including HubSpot. Where required by applicable law, we obtain your consent before placing non-essential cookies on your device. You can manage or withdraw your cookie preferences at any time through the cookie settings available on our website.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
• Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
• Location Data. We may collect approximate location data derived from your IP address when you use or navigate our Services. This information may be used to provide localized website functionality, improve user experience, and display region-specific content. We do not actively collect precise device location information through GPS or similar technologies.

To provide visitors with the most relevant regional version of our website, we use Geo Targetly’s “Geo Redirect” service.

This service may process approximate geographic location data derived from your IP address in order to redirect users to the appropriate localized website version.

The processing is based on our legitimate interest in providing region-specific website functionality and improving user experience.

For more information about how Geo Targetly processes personal data, please refer to Geo Targetly’s Privacy Policy.

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process the personal information for the following purposes listed below. We may also process your information for other purposes only with your prior explicit consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
• To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “What Are Your Privacy Rights?” below.
• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
• To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
• To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

In Short: We may share information in specific situations described in this section and/or with the following third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

The third parties we may share personal information with are as follows:

• Advertising, Direct Marketing, and Lead Generation
  HubSpot CRM
• Communicate with Users
  CleverReach
• Analytics and Tag Management
  Google Analytics, Google Tag Manager, and LinkedIn Insight Tag

We also may need to share your personal information in the following situation:

• When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API) to provide interactive maps and location-related content on our website. When using Google Maps services, technical information such as your IP address may be transmitted to Google.

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) when you interact with our Services. These technologies help us maintain the security of our Services, prevent crashes, fix bugs, remember your preferences, and support essential website functionality.

We also use cookies and similar technologies to analyze website usage, improve user experience, and support our marketing activities. Some of these technologies are provided by trusted third-party service providers, including HubSpot.

Certain third-party services, such as analytics and embedded content providers, may also process limited technical information (such as your IP address, browser information, and interaction data) in connection with the services they provide.

Where required by applicable law, we obtain your consent before placing non-essential cookies on your device.

We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy Policy and Terms of Service.

We use Google reCAPTCHA on certain areas of our website to protect forms and submissions from spam and automated abuse.

reCAPTCHA analyzes various information such as IP address, browser information, user behavior, and device characteristics to determine whether interactions are made by a human user.

For more information, please refer to the Google Privacy Policy and Terms of Service.

Our website may use Google Fonts to ensure consistent and visually appealing typography.

When fonts are loaded from Google servers, your browser may transmit technical information such as your IP address to Google.

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential information, such as inquiries submitted through our contact forms.

You can recognize an encrypted connection by the use of “https://” in your browser’s address bar. When SSL/TLS encryption is enabled, data transmitted to us cannot be read by unauthorized third parties.

In Short: Depending on applicable data protection laws, you may have certain rights regarding your personal data and how it is processed.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “How Can You Contact Us About This Notice?” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “How Can You Contact Us About This Notice?” below. You will then be removed from the marketing lists. However, we may still communicate with you regarding inquiries, services, requests, or other non-marketing purposes.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email our data protection officer, Matthias Welge, at datenschutz@invensity.com.

You may have certain rights regarding your personal data under applicable data protection laws. However, these rights are not absolute and may be subject to legal limitations or exceptions. These rights include:

• Right to know whether personal data concerning you is being processed and to obtain information about such data.
• Right to access your stored personal data and receive a copy of such data.
• Right to rectify inaccurate or incomplete personal data.
• Right to request the erasure of your personal data, where legally applicable.
• Right to request the restriction of processing of your personal data under certain circumstances.
• Right to obtain a copy of your personal data in a structured, commonly used, and machine-readable format, where legally applicable.
• Right to object to the processing of your personal data under certain circumstances or for direct marketing purposes.
• Right not to be subject to automated decision-making, including profiling, where legally applicable.
• Right to withdraw consent to the processing of your personal data at any time with future effect.

To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at datenschutz@invensity.com, by visiting https://www.invensity.com/contact/, or by referring to the contact details at the bottom of this document.

You may authorize another person to submit a request on your behalf. We may request proof of authorization before processing such a request.

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) Matthias Welge by email at datenschutz@invensity.com, or contact us by post at:

INVENSITY GmbH

Mainzer Str. 19
65185 Wiesbaden
Germany

Tel.: +49 611 504 754 0
Email: info@invensity.com

Depending on applicable data protection laws, you may have the right to request access to the personal information we collect about you, obtain information about how it is processed, request correction or deletion of your personal information, or withdraw your consent to the processing of your personal information.

These rights may be limited in certain circumstances as permitted by applicable law.

To exercise your rights, you may contact us using the contact details provided in this Privacy Notice.